Return / Shipment Policy

Return Policy

Within 100 days of purchase, you can initiate a return for a full refund for any reason by contacting us via phone or email.

If the product is returned in its original condition within 100 days of purchase, we will issue a refund of the purchase price.
However, if the returned product is not properly packaged or has significant damage, we may refuse the return or charge a handling fee.

To return a product, you need to contact our customer service to obtain a return shipping label.
We will provide you with detailed instructions on how to ship the product back to us.
No returns will be accepted without a return shipping label.

After we receive the returned product, we will inspect the item and process the refund within approximately 5-7 business days.
Please note that processing times may be longer during holidays or peak seasons.
The time it takes for the refund to appear in your account may vary depending on the payment service used.

Shipping Policy

Shipping on orders is free for standard delivery times of 5 business days.
For expedited shipping there are additional options at checkout that cost more depending on your address and how fast you want to receive your product.

Return Policy

Within 100 days of purchase, you can initiate a return for a refund for any reason by contacting us via phone or email.

We will accept a return of the products for a refund of your purchase price, less the return shipping and handling charges ($30), provided such return is made within 100 days of purchase and that such products are returned in their original condition.

If the returned product is not properly packaged or has significant damage, we may refuse the return or charge a handling fee.

To return products, you must contact our customer service at the following link (https://soundfun.net/pages/contact-us) to obtain a return shipping label before shipping your product.
We will provide you with detailed instructions on how to ship the product back to us.
No returns of any type will be accepted without a return shipping label.

You are responsible for all shipping and handling charges ($30) on returned items. You bear the risk of loss during shipment.

Refunds are processed within approximately 20 business days of our receipt of your merchandise. We will inspect the item before processing the refund.

Please note that processing times may be longer during holidays or peak seasons.
Your refund will be credited back to the same payment method used to make the original purchase on the Website.
The time it takes for the refund to appear in your account may vary depending on the payment service used.

Shipping Policy

Shipping on orders is free for standard delivery times of approximately 5 business days.
For expedited shipping there are additional options at checkout that cost more depending on your address and how fast you want to receive your product.