Contact Us

Any Immediate Questions?

Reach out to our Mirai Speaker Support Team and
we will get back to you shortly!

1(800)834-9459

Toll Free: M-F, 9:30a – 6:00p (PST)
Closed on Federal Holidays.

Any Immediate Questions?

Reach out to our Mirai Speaker Support Team and

we will get back to you shortly!

1(800)834-9459

Toll Free: M-F, 9:30a – 6:00p (PST)

Closed on Federal Holidays.

Spring Holiday Schedule 2025 (Japan Office)

Due to the Japanese national holidays, response times may be delayed for inquiry requiring support from our Japan office.

＊Note : Our US-based customer service will remain available as usual.

The Japan office will be closed from Friday, May 2nd through Tuesday, May 6th.
We appreciate your support and understanding, and will respond as soon as the holiday period ends.

Contact US

find serial number

Where to find Serial Number

The serial Number is located on the bottom of the product, 

and on the side of the package.

The serial Number is located on the bottom of the product, 

and on the side of the package.

Error Light

Where to find Error Lamp Light

The Error Lamp Light is located on the front of the device.




    Contact Us

    To better assist you, please select the reason for your inquiry




      Serial number is located on the bottom of the product (near the main switch) and on package (starting with 14XX~). Click here to see where to find serial number.


      See what it looks like here: Error Light Picture


      Would a photo help explain your issue? Feel free to upload a file of Mirai Speaker to help us better assist you! (Accepted files: .jpg, .png, .jpeg. Max size: 10mb)

      Thank you for contacting us!
      We have received your inquiry and will respond as soon as possible.
      Please note that we are closed on weekends, and responses may take longer during the holiday season.

        *Please specify first & last name at time of purchase




        The serial number (starting with 14XX~) is located on the bottom of the product near the main switch, and on package. If you can’t find it, write "I don't know". Click here to see where to find serial number.

        Multiple selections allowed


        Please check all that apply

        Were you able to produce sound?



        What are the main issues you are struggling with? (choose from three options below)





        Thank you for contacting us!
        We have received your inquiry and will respond as soon as possible.
        Please note that we are closed on weekends, and responses may take longer during the holiday season.


          Thank you for contacting us!
          We have received your inquiry and will respond as soon as possible.
          Please note that we are closed on weekends, and responses may take longer during the holiday season.


            Thank you for contacting us!
            We have received your inquiry and will respond as soon as possible.
            Please note that we are closed on weekends, and responses may take longer during the holiday season.


              Thank you for contacting us!
              We have received your inquiry and will respond as soon as possible.
              Please note that we are closed on weekends, and responses may take longer during the holiday season.

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